Shipping + Returns
Honeymoon is based in Naarm/Melbourne, Australia, and ships worldwide.
AUSTRALIA
Shipping is free within Australia and items will be sent via registered post with tracking.
AUSTRALIA
Shipping is free within Australia and items will be sent via registered post with tracking.
INTERNATIONAL
Shipping at a flat rate of $60 outside of Australia and will be sent via a reputable courier.
Shipping at a flat rate of $60 outside of Australia and will be sent via a reputable courier.
PICK UP
For our local customers, pick up at our Northcote studio is available.
REFUNDS
All Honeymoon garments are custom made just for you - meaning each garment is made to order and or are made to measure pieces. When ordering in person via the Honeymoon suite, cannot provide a refund on the deposit once the process has started.
When purchasing online refund for the items completed and ready for collection cannot be refunded.
Instead, we offer an alteration or a replacement garment.
We take great care to ensure all our pieces are perfect, however in the unlikely event something is missed, you are entitled to a free
repair or replacement. If a major fault is found you will be entitled to a full refund, which would be determined after it is inspected by our team.
If you find a problem with your purchase upon receiving the item/s then you must notify the Honeymoon team within 3 days and return the item within 7 days.
When purchasing online refund for the items completed and ready for collection cannot be refunded.
Instead, we offer an alteration or a replacement garment.
We take great care to ensure all our pieces are perfect, however in the unlikely event something is missed, you are entitled to a free
repair or replacement. If a major fault is found you will be entitled to a full refund, which would be determined after it is inspected by our team.
If you find a problem with your purchase upon receiving the item/s then you must notify the Honeymoon team within 3 days and return the item within 7 days.
RETURNS
Returns may be made in person or shipped to our Northcote studio.
Return address
Honeymoon Studios
264A High st, Northcote 3073